Everyone is a winner who takes that first step (Dawn Marie Bailey).
1. Karen Moustafa Leonard & Fatma Pakdil. 2016. Performance Leadership. Business Expert Press.
2. Fatma Pakdil. 2020. Six Sigma for Students: A Problem-Solving Methodology. Palgrave Macmillan & Springer.
2. Fatma Pakdil. 2020. Six Sigma for Students: A Problem-Solving Methodology. Palgrave Macmillan & Springer.
- Pai, D. R., Pakdil, F., & Azadeh-Fard, N. (2024). Applications of data envelopment analysis in acute care hospitals: a systematic literature review, 1984–2022. Health Care Management Science, 1-29.
- F Pakdil, GFF Can, P Toktaş. 2023. Guest editorial: Lean Six Sigma developments in Türkiye, International Journal of Lean Six Sigma 14 (3), 517-519.
- Azadeh-Fard, N., Muchiri, S., Pakdil, F., & Beazoglou, H. 2022. Examining readmission rates of congestive heart failure patients in the United States between 2010 and 2017: Does length of stay matter?. International Journal of Healthcare Management, 1-11.
- Muchiri S, Pakdil F, Beazoglou. 2022.The Length of Stay and Readmissions of THA and TKA Patients: A Longitudinal Analysis Using The Nationwide Readmissions Data. International Journal of Healthcare Management. Accepted.
- Pai DR and Pakdil F. 2022. Emergency Departments: The Gatekeepers of Admissions in Pennsylvania’s Rural Hospitals, American Journal of Emergency Medicine. 57, 138-148.
- Pakdil F, and Beazoglou H. 2022. Monitoring Length of Stay of AMI Patients: A Times Series Analysis Using Statistical Process Control, Journal of Healthcare Management. Accepted.
- Can GF, Toktas P, and Pakdil F. 2021. Six Sigma Project Prioritization and Selection Using AHP-CODAS in Healthcare Industry. IEEE Transactions on Engineering Management. Forthcoming. DOI: 10.1109/TEM.2021.3100795.
- Pakdil F. 2021. Six Sigma Project Prioritization and Selection Methods: A Systematic Literature Review. International Journal of Lean Six Sigma. Accepted. DOI (10.1108/IJLSS-01-2021-0001).
- Muchiri S, Azadeh-Fard N, and Pakdil F. 2022. The Analysis of Hospital Readmission Rates After the Implementation of Hospital Readmission Reduction Program. Journal of Patient Safety, 18(3), 237-244. DOI: 10.1097/PTS.0000000000000883.
- Pakdil F, Toktas P, Can GF. 2020. Six Sigma Project Prioritization and Selection: A Multi-Criteria Decision Making Approach in Healthcare Industry. International Journal of Lean Six Sigma, 12(3), 553-578 .
- Pakdil, F., Harwood, T. N., & Isin, F. B. 2020. Implementing Lean Principles in the Healthcare Industry: A Theoretical and Practical Overview. In Delivering Superior Health and Wellness Management with IoT and Analytics (pp. 383-413). Springer, Cham.
- Pakdil F, Azadeh-Fard N, Esatoglu AE. 2019. Monitoring Length of Stay through Control Charts: A Comparative Case Study on Diabetic Patients. Hospital Practice. 47( 4), 196-202.
- Azadeh-Fard N, Megahed F, Pakdil F, 2019. Variations of Length of Stay: A Case Study Using Control Charts in the CRISP-DM Framework. International Journal of Six Sigma and Competitive Advantage, 11(2/3), 204-225.
- Şimşek B, Pakdil F, İç YT, & Güvenç AB. 2019. Building a Graphical User Interface for Concrete Production Processes: A Combined Application of Statistical Process Control and Design of Experiment. Arabian Journal for Science and Engineering, 44(5), 4373-4393.
- Pakdil F, Toktas P, Leonard. KM. 2018. Validation of qualitative aspects of the lean assessment tool (LAT), Journal of Manufacturing Technology Management, 29(7), 1094-1114.
- Pakdil F, Kurtulmuşoğlu FB, 2018. Quality Improvement Initiatives based on Customer and Service Provider Perspectives in Shopping Malls, International Journal of Quality and Service Sciences, 10(2), 176-195.
- Kurtulmusoglu FB, Can GF, Pakdil F, Tolon M. 2018. Does gender matter? Considering gender of service in the airline industry, Journal of Air Transport Management, 70, 73-82.
- Pakdil F, Kurtulmuşoğlu FB, 2017. Using QFD for Environmentally Sustainable Hotels: A Combined Analysis of Customer and Manager Point of View, European Journal of Tourism Research, 16, 252-275.
- Pakdil F, Leonard KM, 2017. Implementing and Sustaining Lean Processes: The Dilemma of Societal Culture Effects, International Journal of Production Research, 55(3), 700-717.
- Kurtulmuşoğlu FB, Pakdil F, 2017. Combined Analysis of Service Expectations and Perceptions in Lodging Industry through QFD, Total Quality Management & Business Excellence. 28(11-12), 1393-1413.
- F. B. Kurtulmuşoğlu, F Pakdil & K. D. Atalay. 2016. Quality Improvement Strategies of Highway Bus Service Based on a Fuzzy Quality Function Deployment Approach, Transportmetrica A: Transport Science, 12(2), 175-202.
- Z. Özkan, F Pakdil, and T. Altuğ. 2015. Accreditation of conformity assessment activities. In S. Dahlgaard-Park (Ed.), The Sage Encyclopedia of Quality and the Service Economy. (pp. 2-6). Thousand Oaks, CA: SAGE.
- F Pakdil & F. B. Kurtulmuşoğlu. Gap Model. 2015. In S. Dahlgaard-Park (Ed.), The Sage Encyclopedia of Quality and the Service Economy. (pp. 252-255). Thousand Oaks, CA: SAGE.
- F Pakdil & F. B. Kurtulmuşoğlu. Prosumer and Prosumption. 2015. In S. Dahlgaard-Park (Ed.), The Sage Encyclopedia of Quality and the Service Economy. (pp. 514-516). Thousand Oaks, CA: SAGE.
- F Pakdil, Leonard KM, 2015. Does Lean Management Effectiveness Depend Upon Organizational Culture Type?, Journal of Manufacturing Technology Management, 26(5), 725-743.
- F Pakdil, Işın B, 2014. Improving Service Quality in Highway Passenger Transportation: A Case Study Using QFD, European Journal of Transport and Infrastructure Research, 14(4), 376-394.
- Pakdil F, Leonard KM, 2014. Criteria for a Lean Organization: Development of a Lean Assessment Tool, International Journal of Production Research, 52:15, 4587-4607.
- Şimşek B, Pakdil F, Dengiz B, Testik MC, 2013. Driver Performance Appraisal in Logistics Services: A Model Using Statistical Quality Control Tools, Transportation Research Part C: Emerging Technologies, 26, 49-60.
- Cansiz, S., & Pakdil, F. (2012). A Proposed Business Process Management Model for SMEs. The Business Review, Cambridge, 19(2).
- Pakdil F, Işın B, Genc H, 2012.A Quality Function Deployment Application Using Qualitative and Quantitative Analysis in After Sales Services, Total Quality Management & Business Excellence, 23 (11-12), 1397-1411.
- Ic YT, Elaldi F, Pakdil F, Ipek NG. 2012. Design of Experiment and Goal Programming Application for GMAW Process, Welding Journal, 91, 106-112.
- Karpuz U, Testik MC, Pakdil F, 2012. A QFD Application to Increase Product and Service Quality in Fast Food Restaurants. Productivity Journal, 2012/2, 87-104. (Turkish).
- Leonard, KM., Cosans, C., & Pakdil, F. et al. 2012. Cooperation across Cultures: A 16 Country Review of the Concept, International Journal of Intercultural Relations, 36, 238-347.
- Moustafa K., Van Scotter J.R., Pakdil F. et al. 2011. Examining Media Effectiveness across Cultures and National Borders: A Review and Multilevel Framework, International Journal of Cross Cultural Management, 11(1), 83-103.
- Aydın, Ö., Pakdil, F. Aydın, Ö. 2010. Kömür kalorisi değişkenliğinin azaltılmasında proses yeterlilik analizi, Eskişehir Osmangazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi, 23(2), 1-17. (Turkish)
- Pakdil F. 2010. The effects of TQM on corporate performance. The Business Review, Cambridge, 15(1), 242-248.
- Moustafa K., Van Scotter J.R., Pakdil F. 2009. Culture and Communication: Cultural Variations and Media Effectiveness, Administration & Society, 41(7), 850-877. * Most downloaded article in 2009-2010.
- Pakdil F, Ozkok O, Dengiz B, Kara I, Selvi N, Kargı A. 2009. A Systematic Approach to Reduce Human and System-Related Errors Causing Customer Dissatisfaction in a Production Environment, Total Quality Management and Business Excellence, 20(1), 129-137.
- Pakdil F, Aydın O. 2008. Fuzzy SERVQUAL Analysis in Airline Services, Organizacija, 41(3), 108-115.
- Pakdil F. 2007. Continuous Performance Improvement Focusing on Quality Costs at Hospitals and a Proposed Measurement Model, Journal of Uludag University, School of Business, 26(1), 35-54. (Turkish)
- Pakdil F, Aydın O. 2007. Expectations and Perceptions in Airline Services: An Analysis Using Weighted SERVQUAL Scores, Journal of Air Transport Management, 13(4), 229-237.
- Ozkok O, Pakdil F, Camlıca B, Bektas T. Kara I. 2005. A Pathway Improvement Activities in a Production Environment: A Case Study in a Rework Department, Lecture Notes in Computer Sciences, Vol. 3649/2005, 344-353.
- Pakdil F, 2005. The Factors That Effect Quality Culture Structure, 9 Eylül University, The Institute of Social Sciences Journal, 6(3), 167-183. (Turkish)
- Pakdil F, Harwood TN.2005. Patient Satisfaction in a Preoperative Assessment Clinic: An Analysis Using SERVQUAL Dimensions, Total Quality Management and Business Excellence, 16(1), 15-30.
- Pakdil F, Harwood TN. 2005. Factors That Influences Efficiency in Performing Routine ENT Cases: A Quantitative and Qualitative Analysis, Journal of Medical Systems 29(3), 285-301.
- Pakdil F, Akgün HS. 2004. Process-Focused Performance Management Systems at Health Care Organizations, Journal of Hospital Life, 1(3-4), 1-12. (Turkish)
- Pakdil F, 2003. A Comparative Analysis of Deming, Malcolm Baldrige and EFQM Quality Models, Journal of MPM, 2003/3, 37-66. (Turkish)
- Pakdil F. 2001.Team-Based Performance Appraisal, Journal of KalDer Forum, April-May-June 2001, 23-27. (Turkish)
- Pakdil F. 2000. ISO 9000:2000 Quality Management Systems at Hospitals, Hacettepe University, Journal of Health Care Management, 5(4), 27-51. (Turkish)